11:20am: Nextlight was notified of a fiber cut from one of our upstream providers. Customer’s services were impacted while routing information reconverged. Customers have reported their service have been restored. If a customer continues to have an issue please contact Nextlight Tech Support as call volume has returned to normal volume.
10:30am: NextLight Operations teams are aware of a service interruption impacting Longmont. Teams are currently investigating the issue and working towards a resolution. This is causing increased waiting times for customers calling in to our technical support team. A new update will be posted as soon as new information is available.