Nextlight will be doing routine maintenance upgrading software on Nextlight provided routers. There will be a slight interruption of service while the routers reboot after receiving the update. Please keep your equipment attached to the network.
Nextlight will be performing a planned maintenance event beginning on April 8th, 2025. Nextlight Operation teams will be performing necessary maintenance to the network to ensure its continued high quality and dependability. During the time of the event, it is possible that customers may experience an outage with their Nextlight services. Please keep your equipment attached to the network until after the maintenance window has concluded. At the end of the maintenance window, If you are still experiencing an outage please perform a power cycle or reboot of your router. If your services continue to be impacted after the reboot please call our technical support team.
Start of Maintenance: Tuesday April 8th at 10:00 PM
End of Maintenance: Wednesday April 9th at 08:00 AM
Duration of maintenance: 10 Hours
Impacted areas: from 1st Ave and Martin, to E Rogers Rd and Martin, from Martin St east to Lashley St.
If you have any additional questions, please feel free to speak to a live agent at 303-774-4494; Option 2 for technical support.